1 reviews | Active since Feb 2016
dissapearing airtime
<br> I'm so sick of vodacom! Everytime I recharge my airtime dissapears, when I call 111 the first thing they said is \sir you have subscriptions\" which I never had. I tell them to cancel it and they assure me they have. I recharge once again and the same thing happens when I call guess what they tell me \" you have super fast internet and that's what caused your airtime to dissapear\" ( so now they are superhumans with super fast internet) I recently recharged again with R110 airtime and bought 100mb worth of data. I surf the internet and receive a message from vodacom saying \"you have 4.65mb worth of data remaining...\" So I turn my data off and check my airtime balance (which was R100 after purchasing the data) and guess how much is left...yep R0.00 and when I call they say \"you have super fast internet so it depleted your aitime as well because LTE is so fast\" wait a minute... Didn't yol just say I still had 4.65mb remaining? I'm tired of getting ****** by vodacom. I don't even want to be assisted, I'm switiching to MTN just wanted to let vodacom know how dissapointed I am with their \"super fast theft scheme!\""
We do thank for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind Regards,
Vodacom Consumer Website Team
Best regards,
We do thank for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind Regards,
Vodacom Consumer Website Team
Best regards,
