Disruptive and disappointing

Some of the staff at Vodacom Norwood Mall have received little to no training. I went in to ask for a claim report for my private insurance covering my damaged phone and I received an A4 quote document with the incident and value of the phone typed on it. They didn’t collect the device or get it evaluated. This delayed my claim by 3 weeks. Vodacom East gate is much, just go straight there.