Disrespectful Vodacom

I have been battling since 14 April 2025 with speed issues on fibre line. I have called the call centre on numerous times and every time it is a different story/excuse. Yesterday I called again after receiving an sms on Friday that a technician would contact me within 24 hours. After this did not happen I asked for the team leader, Wanga to phone me back and explain the situation. Needless to say, I never received a call back, so this shows the respect people in charge have for clients. I phoned again this morning and again the same story, the SR will be escalated. As usual my debit order was paid on the 1st. That is one thing they never miss, taking money without delivering a service. You are disrespectful to your clients. I am done with Vodacom. Please do not bother to reply with your automated response to all your complaints. I means nothing as you do not have any pride in your brand.