Disrespectful Store Manager at Vodacom Cape Gate

Good day,

I would like to express my dissatisfying experience at Vodacom Cape Gate.

I asked to speak to the manager (Ulrich Prins) to explain to him how I feel about the service that was rendered on the repairs of my cell phone.

When he came out I held out my hand to greet him and he said "I am not in the mood to take your hand" and he tried to explain how it's he's personal preference to or not to take someone's hand with a disgusting attitude and body language. This is the same person who swore at one of the consultants when I app**** for a new contract about 2 weeks ago.

I see it as utter disrespect to myself and my 12yr old son who was next to me at the time and also other customers. If a store manager does not know that it is good manners and customer service to greet clients properly then he or she should not be in any position that entails customer service.

Could someone please give feedback as to what action was take with Mr. Prins with regards to this matter.