KM
Kelly M
1 reviews | Active since Oct 2022
17 Dec 2024, 11:52
Disrespectful staff
I can no longer tolerate the constant calls from your rewards company, especially the disrespectful and forceful attitude I’ve been receiving. As a long-standing Vodacom customer, I find this behavior completely unacceptable. I’ve even had to place a ***** lock on my account because of the relentless calls. If I receive another call from any of your third-party companies, I will be forced to cancel all my contracts and take my business elsewhere. I will not stand for the disrespect I've been subjected to.
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Replies (1)Vodacom's replyOfficial
17 Dec 2024, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Dec 2024, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
