FO
Fred O

1 reviews | Active since Jun 2016

04 Jun 2016, 20:12

Disrespectful service

<p>A consultant in the call centre by the name of Thembi hang up on me. I phoned just before 10:00pm to find out what happened to my data. I would like to know where 3gb of data disappeared to. Please do something about Thembi. While I understand that working at night is quite tiring it is unacceptable to take it out on a client. Please phone me back to have this sorted out as I need to know what happened to my data. Thanks. Fred.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2016, 06:41
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team