Disrespect for customers

<p>Telesales consultant phoned me and I agreed to an upgrade for data and a router. They agreed to deliver the item to my addresss at 17h00 hours yesterday, they never arrived or contacted me to inform me of the delay. I had to rush from work to be on time for them and then you get this disgraceful and disresepctful service. Called the call cetnre at 18h00 and was informed they were running late with deliveries, but that the item will be delivered last night. Well they never arrived. Te groot vir hulle skoene!</p>