Disrespect

I took a new contract with Vodacom at Vaal Mall on the 24 July 2025, only to find that the was no sim card attached inside, I went back today 12 August 2025 only to be told that there was one and I tried to explain to Mathapelo(Consultant) and she didn't believe whatever I was saying she said I'm an attention seeker. I told her I was old for that and she didn't believe anything I was saying we exchanged words with it was not nice, I felt disrespected by her, not happy with the whole situation though she ended up giving me another simple card.