TM
Tidima M
1 reviews | Active since Aug 2019
01 Nov 2024, 14:38
*****-DISPUTES
Someone took a contract phone using my details *******ly, MIND YOU I DONT HAVE AN ACCOUNT WITH VODACOM. I REPORTED THE MATTER SUBMIITED THE AFFIDAVIT ETC. I WAS PROMISED THAT THE MATTER WILL BE RESOLVED WITHIN 7-14 WORKING DAYS. TILL TO DATE I HAVENT RECEIVED ANY FEEDBACK FROM YOU. I HAVE SENT GAZZILIONS OF EMAILS BUT WITHOUT ANY ACKNOWLEDGEMENT. REFERENCE NUMBER: EC-14UD-27HE***-4. YOU WERE VERY QUICK TO LIST ME ON MY CREDIT SCORE
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Vodacom's replyOfficial
01 Nov 2024, 14:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2024, 14:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team