1 reviews | Active since Oct 2016
Dispute resolved after months of frustration
I wish to thank Vodacom for resolving the issue with my account made by the Customer Service Consultant on 30 January 2017. After months my account was rectified and the credit passed for the incorrect billing on my cellphone account. I wish to thank Management of Vodacom for their quick response after lodging my complaint with hellopeter.com. My phone lines are working and I can carry on with business as usual.
Good day
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Good Day Mariana
I am glad to hear that Lucian assisted you in such an efficient and effective manner. I can only implore other agents to follow his example.
Your compliment has been forwarded to his line manager for the necessary reward and recognition.
Kind regards,
Vodacom Consumer Website Team
HS
Good Day Mariana
I am glad to hear that Lucian assisted you in such an efficient and effective manner. I can only implore other agents to follow his example.
Your compliment has been forwarded to his line manager for the necessary reward and recognition.
Kind regards,
Vodacom Consumer Website Team
HS