1 reviews | Active since Jan 2014
DISPUTE RESOLUTION SUCKS.
I lodged a dispute with Vodacom almost 4 weeks ago in connection with an ******* upgrade on my contract account. Up to now nothing has been done, I should continue paying for the gadgets I have no knowledge of.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Lawrence,
Thank you for your patience.
Feedback has been provided via SMS.
I do apologise for the delay in response.
Regards,
UW
Dear Lawrence,
Thank you for your patience.
Feedback has been provided via SMS.
I do apologise for the delay in response.
Regards,
UW