NM
Nosipho M

1 reviews | Active since Nov 2010

19 May 2017, 09:14

Dispute of Vodacom contract(Account number: I***/)

<p> </p> <p>To whom it may concern</p> <p> </p> <p>Please find the attached ID copy and affidavit. There’s an account that has been **********ly opened against. Please cancel this contract ASAP and please refund the money that you deducted in July 2016.</p> <p> </p> <p>I have emailed you guys my copy of ID and the affidavit in September and again in December last year ********** ********** I dont have an account with vodacom.Please cancel this contract and remove my details from your legal department before I escalate this matter furher</p> <p> </p> <p> ID# ********** 708081</p> <p>Kind Regards,</p> <p>Nosipho</p>

0
Replies (2)
Vodacom
Vodacom's reply19 May 2017, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NM
Nosipho M's update04 Jan 2018, 13:31
Reviewer Update
No Consultant has contacted me until today. Please remove my name from ITC as I have never app**** for a contract with Vodacom.