1 reviews | Active since Nov 2011
Dispute/*****
I received a call on the 23/09/2014 from Vodacom on my wife's cellphone this guy said he is David Sentle from Vodacom Forensic department and he told me that someone is trying to upgrade a contract on my name he asked if i am aware of that i said i don't even use Vodacom network he said i must send him an email to make a dispute which i did after 2 days i called him to get feedback he was in hospital and i must call his office which i spoke Paul Macpherson i explained everything to Paul he said i must go to the police station to do Affidavit which i did and send to him and CC David since last year calling this people trying to get feedback they promise to call and they don't then i called call centre they said i have upgraded my contract in September last year i told the lady that i made a dispute on that she gave me the ***** analysis email to send the necessary documents since last year i did not receive any feedback from Vodacom are they investigating the matter if so where is the feedback. What they know is sending me unpaid Bills and they should fix my name on Credit bureau because this is *****.
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
