TC
Tasneem C

1 reviews | Active since Jul 2016

22 Jul 2016, 08:50

Dispute for 52 days and still outstnding, Pathetic Service!

<p>I am disgusted in the way I have been treated by Vodacom. I have an outstanding dispute for 52 days and eventhough vodacom has not resolved my dispute, has proceeded to block all my accounts. I have lost all respect for this brand YOU ARE A BUNCH OF BULLIES! you over debit my account with R11000 (YES THOUSAND) on a R200 top up account. CAN SOMEONE PLEASE GET BACK TO ME!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply22 Jul 2016, 08:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team