pM
paulinah M
1 reviews | Active since Nov 2020
05 Sept 2024, 08:01
***** dispute
I have recently reported a ***** case against Vodacom where my account was debited for the contract, I know nothing about. after going back and forth for a month the case was finally resolved and my bank account has not yet been debited for the month of September. ***** disputes requested I send bank statements with all the fees charged and promised to refund the amount paid on debit order reversals and disputes. hopefully it will not drag to next month.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Sept 2024, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2024, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
