***** Dispute

I am writing to formally dispute an account that has been opened under my name. I have never app**** for or entered into any contract with Vodacom.

In October 2024, I submitted my ID together with an affidavit at Vodacom offices at Greenacres mall in Port Elizabeth, requesting that Vodacom investigate this matter as a case of identity *****. I was issued with the reference number EC-1U2K-27D3IY.

However, despite my report and the ongoing investigation, my name is still flagged with this *****ulent account on the credit bureau.

I kindly request that Vodacom provide an official letter confirming that my personal details were used in *****ulent activities and that I am not liable for this account.

Thank you for your attention and assistance in resolving this matter.