nN
nyatlo N

1 reviews | Active since Dec 2013

01 Aug 2023, 19:47

***** dispute

Good day still waiting for feedback from Vodacom, because when I enquire from Vodacom collection department from *** I was still told that my account has been handed to legal team and owing an amount of 79.83.I further made enquiries from vvm attorneys and respond was they never got instruction from Vodacom that confirming that account in my name is *****ulent, and bill escalated to 17000.00 from their records. Can you kindly send me proof of my query as the whole matter affects my role at my workplace as I'm working at financial institution and can my records also be cleared at itc .Kindly once again requesting this matter to be speedily attended.EC-1M46-1U2PI

The message from the attorney.

Dear MOSIMA NYATLO, Good news! Pay R10290.62 to take advantage of a once of special to celebrate Mandela Day, save R6860.41 on your Vodacom account if you settle your account on the 30th July 2023. Call VVM *** to confirm. ***

0
Replies (2)
Vodacom
Vodacom's reply02 Aug 2023, 07:42
Official
  Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
nN
nyatlo N's update02 Aug 2023, 20:49
Reviewer Update
Good day, sending this email to your attention in order to figure out if vvm attorneys were informed about the whole matter so that my name can be removed from their list. Can you kindly email proof to me after that 5 working days showing that my name has been cleared off from itc,