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Nols N
1 reviews | Active since Jun 2024
27 Jun 2024, 11:48
***** dispute
I logged a ***** dispute since 2023 May but I still have no feedback I even went to their store in Maponya Mall and spoke to the manager Xolisile Nkambule still no feedback sent my certificate Id and affidavit with six signatures, I sent the documents 3 times still no luck. My email address is *** Ref is EC-1TG7-1OCH7N EC-1LYM-18W5H EC-1LVX-18PYS2
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Replies (1)
Vodacom's replyOfficial
27 Jun 2024, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2024, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team