TN
Thembisa N
1 reviews | Active since Sept 2023
24 Oct 2023, 13:31
***** Dispute
Can someone contact me and give an update regarding the ***** dispute that was submitted on the 30th of September.
It's almost a month now, without any update and I did send a follow-up email but no one bothered to answer me. This is frustrating and you going to track my account again for your installment which I know nothing about.
Please sort this out its going to mess up my credit record. I never opened an account with you and I will never afford an installment of R4200.
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Vodacom's replyOfficial
24 Oct 2023, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2023, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team