NS
Nonhlanhla S
1 reviews | Active since May 2023
03 May 2023, 14:28
***** dispute
On the 6th of April, I lodged a ***** dispute with Vodacom. Nothing has been done until now. No email or comms of progress. Yesterday the debited R9k from my account. My contract monthly subscriptions have gone from R319 to R9k????? This is the second time this happens with Vodacom. I have been with Cell C for over year, no complaints on their billing system.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 May 2023, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2023, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team