MN
Mika N
1 reviews | Active since Feb 2019
26 Feb 2019, 10:51
Dispute
I have an account with Vodacom that was simlocked and they told me will pay the remainder of my contract and will not make calls nor received call but to my surprise last week got a call from their lawyers (VVM)doubled my account, I really need answer. I also need their email because is not listed on their website
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Feb 2019, 12:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2019, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MN
Mika N's updateReviewer Update
26 Feb 2019, 15:30Thank you, will be waiting
MN
Mika N's update26 Feb 2019, 15:30
Reviewer Update
Thank you, will be waiting
Vodacom's replyOfficial
27 Feb 2019, 13:46Dear Mika,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our chat today. Your account is currently in a legal state and you will need to contact our Legal team for assistance on *** (free call from Vodacom sim).
Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our chat today. Your account is currently in a legal state and you will need to contact our Legal team for assistance on *** (free call from Vodacom sim).
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2019, 13:46
Official
Dear Mika,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our chat today. Your account is currently in a legal state and you will need to contact our Legal team for assistance on *** (free call from Vodacom sim).
Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our chat today. Your account is currently in a legal state and you will need to contact our Legal team for assistance on *** (free call from Vodacom sim).
Regards, Vodacom Consumer Website Team
Best regards,