KT
Kabelo T

1 reviews | Active since Aug 2018

09 Aug 2018, 19:23

Dispute

Had account with Vodacom for years, account number I ********** and when my contract was approaching the end I knew I needed to pay R450 to Vodacom, went into the Menlyn store n I was told I owe vodacom around R850, at first I didn’t get an explanation and when I did they said I extended my contract by buying recurring data and what was surprising is that I never saw the data on my cellphone and now Vodacom is furnishing my name n got MBD law firm to torment me. I would like vodacom to let me pay for the service that I received then we part ways. I told MBD that yes they got handover but it is wrong. I owe Vodacom R450 not what they say I owe them, Can they please investigate n give me a proper invoice and give back the credit Bereau points that were ruined

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Replies (1)
Vodacom
Vodacom's reply09 Aug 2018, 20:55
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

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Regards

Vodacom Consumer Website Team

Best regards,