1 reviews | Active since Aug 2018
Dispute
Had account with Vodacom for years, account number I ********** and when my contract was approaching the end I knew I needed to pay R450 to Vodacom, went into the Menlyn store n I was told I owe vodacom around R850, at first I didn’t get an explanation and when I did they said I extended my contract by buying recurring data and what was surprising is that I never saw the data on my cellphone and now Vodacom is furnishing my name n got MBD law firm to torment me. I would like vodacom to let me pay for the service that I received then we part ways. I told MBD that yes they got handover but it is wrong. I owe Vodacom R450 not what they say I owe them, Can they please investigate n give me a proper invoice and give back the credit Bereau points that were ruined
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Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
