Dispute

Good day,

An account was added to my bureau which I was told that it will be cancelled if I don't use it after the free first 2 months. Reference number I***.It was a door to door sale and this later gave me a router and ****le and the ****le was never used. This was back in 2022 September and I only used It for the 2 months because fibre was never installed in our area. And I according to the information provided by that lady, it would be cancelled automatically. This has now been added to my credit bureau after so many years , affecting me negatively saying I owe R12K.

I'm disputing this because I was misinformed, and I was never contacted earlier to be warned about this, all off a sudden I have tons of money to pay for something I never used. I want this removed under my name immediately. Clearly this lady fed me lies because she wanted to make a sale. I'm sure a lot of people fell in this trap. Please remove this account. I'm not paying for something I never used.

Thanks