JC
John C
1 reviews | Active since Jan 2011
13 Feb 2015, 23:28
Dispondent Call Centre!F.a.l.s.e. advertising!
Vodacom - i have been trying to get information regarding your PBX product for the last 2 weeks!!!<br> <br> Everytime i call the Call Centre (***), it takes about 20-30minutes for someone to answer. <br> <br> When somebody answers they either hang up, say they are going to ask their manager about the product and then hang up or say that they will call back with more details! Does this product even exist because it seems like false advertising!!! I even tried to call Vodacom branch but they once again direct me to the business call centre because THEY ARE THE ONLY ONES THAT HAVE INFO ON THIS PRODUCT!.<br> <br> THIS IS SO FRUSTRATING!!! PLEASE SORT THIS OUT!.
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Replies (1)Vodacom's replyOfficial
14 Feb 2015, 08:39Hello John182,
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
Vodacom's reply14 Feb 2015, 08:39
Official
Hello John182,
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
