Displeased

Good day, I received a sms from Vodacom on the 20 Sept '15, stating that my debit order has been returned. This is strange as my debit order is set for the 22nd of every month. I called Vodacom and they confirmed that the 22nd is correct and my account is not in arrears and that I should ignore the sms. I check my account on the 22nd, no debit order went off. I called Vodacom again. Spoke to Gabriel who advised me that according to their system it was set for the 22nd. He logged a call REF S3-8GB2P-PKT3M. I received a sms on the 23rd from Vuyisile Shiba stating that my debit order would go through on the 25th. On the 24th I received a voicemail message from Vodacom stating that I haven't made payment for my arrear payments. Well the 25th has arrived no debit order went off on my account. <br> <br> I went to Vodacom store the Glen, 24th Sept '15 and guess what, No ONE was able to help me. <br> <br> Can someone at VODACOM take accountability and resolve this. My account is in arrear and its no fault of mine. If you unable to take the money from my account, can someone have the courtesy to contact me.