ZK
Zinhle K

1 reviews | Active since Aug 2016

06 Oct 2025, 15:40

Dispictable Service By Vodacom

Wow Vodacom this is how you treat client of over 20 years, I just realised now that I havent been receiving sms and phone calls, my bank has been sending notifications and they are not coming through. All the sudden my number has be deactivated withough informing me no sms no phone call nothing. Call centre says it not Vodacom job to inform you that your number will be deleted. I have had this number over 20 years all my opt goes through this number. Knowing Vodacom client care is never their priority and they actually dont care even if you report them.

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2025, 19:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team