Dispicable service Vodacom- Canal Walk

<p><span style="font-family: 'Arial',sans-serif;">I&nbsp;signed a contract at Vodacom Canal walk when the Samsung S7 came out about 2 months ago</span></p> <p><span style="font-family: 'Arial',sans-serif;">I was to receive the wireless charger, but they did not have stock and told me they would get back to me as soon as stock comes which was suposed to be in a week, fast forward 2 months later and 4&nbsp;visits to the store and still absolutely nothing!! On one occasion in the store i was told "we are not getting any more wireless charges so you will have to take the dlink speaker, I rep**** fine, give it to me", I was then told sorry we do not have stock we will contact you when we have!!!!&nbsp;</span></p> <p><span style="font-family: 'Arial',sans-serif;">Up&nbsp;until and including today not one single person from Vodacom has contacted me! I am appalled by their lack of customer service!!! &nbsp;</span></p> <p>&nbsp;</p> <p><span style="font-family: 'Arial',sans-serif;">I called vodacom canal walk today and was told, we can't assist you without the name of the person who helped you, I gave them the ladies surname, and they tell me they can't look her up on her surname!!! How in the world can you not know the surname of who works in your store????? &nbsp;I then demand to speak to the manager, I&rsquo;m on hold for 7 minutes, to be told by the receptionist, my manager says you can fetch a replacement of what you are supposed to get, not the wireless charger nor the dlink speaker, a replacement!!!. &nbsp;VODACOM my question to you is: did I sign a contract with you&nbsp;for any random thing or for &nbsp;the Samsumg S 7 with the specific accessories? What would you do if i did not uphold my end of the contract by not paying you? You would be after me, and similarly I want what was advertised!!!!</span></p> <p><span style="font-family: 'Arial',sans-serif;"> What a terrible store! What a terrible manager!! Having the receptionist do his dirty work!!! I do not want a replacement of the Dlink, I want what I was originally supposed to get, which is the wireless charger! </span></p> <p><span style="font-family: 'Arial',sans-serif;">According to the consumer protection act,&nbsp;<span style="background-color: white; background-position: initial; background-repeat: initial;">service providers/retailers must ensure that they have sufficient stock to meet the anticipated demand for any products that are promoted&nbsp;</span>or advertised. If a company advertises goods at a specific price and runs out of stock, they can be held liable for &ldquo;baiting&rdquo; consumers. I think this is exactly what happend!! I am not prepared to settle for anything less, I want the wireless charger, vodacom has messed me around to much now, all they want is your money and they happy! truly disgusted in this service provider!! Will not recommend to anyone!!!</span></p> <p>&nbsp;</p>