DISPICABLE SERVICE

Phone upgrade done on 9th Jan 2016.<br> Firstly sim upgrade took longer than 48 hours to kick in.<br> Battery on phone suspect.<br> Went into shop almost on a daily basis.<br> Seven days decided I had had enough of them making excuses and demanded the problem be sorted.<br> Phone was then sent into repair.<br> Motherboard and battery replaced.<br> I told Vodacom I did not want a repair on a new phone.<br> They have refused to replace this seven day old defective device.<br> I sent a letter to head office to which I still have had no official response (I have all my records including the fact that I visited the shop with my complaint on many occasions after the upgrade)<br> The Phone was returned within the 7 day replacement period<br>