Dispeakable service

I don't even know where to start. I am disgusted with the service i receive every time from vodacom. I logged a complaint on the 19th Feb 2018 and no one bothered to get back to me to get the full story. The consultant i spoke to just brushed me off like a piece of ******* that didn't mean anything. Every month it must come to me having to complain about Vodacom and what *****s you are. My data and airtime just disappears and no one can account for it. The consultants are not even embarrassed to confirm that there was a problem on vodacom's side but no one cares to resolve it. No wonder people move over to other networks because of the stinking service and incompetence. I will not be bul**** to change my network by people that are unprofessional and have no idea how to deap with customers. A person is already paying so much buy still get this nonsense, that is unacceptable. I demand to hear from someone there as soon as yesterday and with positive feedback. Imagine the inconvenience that would be caused by you guys if i changed networks, i mean really I'm a business woman and have people all over using my number. Hell no. Pull up your socks Vodacom this is really annoying and disgusting, for such a huge company to be ripping people off like that.