Disorganized and Vague quality

<p>I find the fact that I've been referred from pillar to post just to find out what is happening on my own account incredibly ridiculous. Two weeks ago I went to Vodacom in Northgate to enquire on software bugs and why I'm paying R500 a month for a decently priced phone with the only benefit of R150 airtime. The *********** staff referred me to another Vodacom in the same mall, who's staff could also not assist and then referred me to the Cresta branch, who then referred me to a branch in midrand. The client service is absolutely disgusting and I would advise against this service provider to everyone. All I wanted was a functional phone and to find out why I'm paying for basically nothing. I will be taking this further as client service is the cornerstone of a business and Vodacom seems to have their priorities mixed up. </p>