1 reviews | Active since Mar 2015
dismay
<p>last month i phoned vodacom to cancell my contract and I was told that I need to call on the 22/02/17 to cancell as my contract was meant to expire on the 22/03/17.</p> <p> </p> <p>The same date that I called I raised my disatisfaction with Vodacom through Hello Peter and nobody managed to help me.</p> <p> </p> <p>23/02/2017 I called retentions ********** I spoke to Mandisa whom sadly advised that my contract was upgraded and I was offered an iphone 7.</p> <p>I immidiately question that and she told me that the phone was delivered to some ***** adress in florida.</p> <p>I am clueless of all this *****ulant.</p> <p> </p> <p>Vodacom please sort this out and cancell my cotract that i had with you till 22/03/2017.I am taking this matter to my lawayers I am sick and tired of all these big brand with no sense of direction who keeps on rooming with people emotions,money and time.</p> <p> </p> <p>if you are keen to connect to me,please use ********** .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Babilon walls did fall because of ignorance.
Attending to complains is highly significant,promise made above is not fullfilled.It is now 5 days after I conplained.Not even a call to give feedback.
Please get someone to call me and let me knw on how how are you resolving my problem.Again I am reachable on ********** .Please sort out this matter atleast calllllllllllllllllllllllllllllllllllllllll.
Babilon walls did fall because of ignorance.
Attending to complains is highly significant,promise made above is not fullfilled.It is now 5 days after I conplained.Not even a call to give feedback.
Please get someone to call me and let me knw on how how are you resolving my problem.Again I am reachable on ********** .Please sort out this matter atleast calllllllllllllllllllllllllllllllllllllllll.
