GB
Gert B
1 reviews | Active since Nov 2018
02 Dec 2021, 11:49
DISMAL VODACOM SERVICE
I am in the process of upgrading one of my data contracts. I have spoken to six people yesterday to try and fix the mistakes THEY made with the upgrade. To no avail. Each service department blames the other with no real resolution of the situation.
If this is the level of service vodacom offers, I would rather be taking my business elsewhere.
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Vodacom's replyOfficial
02 Dec 2021, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team