LL
Lynne L

1 reviews | Active since Mar 2009

01 Oct 2015, 13:51

DISMAL SERVICE ON EVERY LEVEL EVERY DAY

Reported intermittent internet connectivity on September 3rd. Again on September 9th. I<br> <br> have lost count of the number of calls made to and received from Vodacom, NONE of which has left me with any knowledge about the resolution of this ongoing problem, now 4 weeks old. <br> <br> It floors me that every time someone contacts me, I get told a lot of nothing. <br> <br> Today : \We cant find where you live""; after them having reported that the Vodacom tower; within view of my home; has had a technical problem; but that is now fixed.. not !<br> <br> Next step -Vodacom FB site. How else would you propose I secure the much needed attention required; in order for me to do MY job and get paid MY salary; without getting dropped of 50% of my conference calls and/or not being heard by anyone on the call;due to dismal signal?"""

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Replies (1)
Vodacom
Vodacom's reply02 Oct 2015, 07:52
Official
Hello 1805,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team