Dismal Service Levels from VodaCom

Vodacom levels of service has dropped dismally. Called to cancel my contact, you dial 2 to cancel and presto ! Welcome to retentions. They try to convince you not to cancel.

I optics to settle for a deal match. From there on the people I have dealt with was just pathetic. They tried to force a phone with the wrong color onto me. After speaking to 2 team leaders, who assured me they will sort this matter out .... NOTHING. The phone came via courier which I rejected and I am still awaiting call call. This is high service levels you get from Voda****.