TH
Taahir H

1 reviews | Active since May 2022

19 Nov 2025, 19:00

Dismal fiber service

Been trying to move my fiber since 20 October with no luck. There have been almost no status updates, and every time I phone, I struggle to get through to anyone. Even though I gave them advanced notice, I found out today that they only submitted the line cancellation yesterday. Horrible service.

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2025, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team