Dismal Customer Service

Hi <br> <br> Called the upgrade department at Vodacom on ***. I was transferred to the below call centre agents.<br> <br> - Cindy: Cut the call numerous times. Did not seem knowledgeable of their systems. Called me on my number while I was on the call with her!! Eventually cut me off so I had to call back. <br> <br> - Amanda: After going through all the security checks AGAIN!, I am asked to answer security questions about my plan and debit date (which I do not know the exact details), only to be advised that she could not help me because I did not answer all the security questions correctly. Did not try to help me further. Nonchalant attitude.<br> <br> Due to this pathetic level of customer service, I am now considering cancelling my contract with Vodacom and changing to more competent service provider. <br>