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Barry B
1 reviews | Active since Jun 2017
19 Jun 2017, 20:51
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<p>Hi peter, i have a problem vodacom did sell a contract to me. I did eccept it for the amount of R110 but all of a sudden there is anouther amout of R45 for a hotspotter and anougther R55 for a surebox what vodacom billed me for i did phone them to stop it but they said they cant stop it because it is already loged onto my account i cant afford it and i did not give vodacom permission to do that. They are not willing to give me a refund on my money they took im not happy with the service vodacom give my to assist me on this matter. Regards Barry</p>
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Replies (2)
Vodacom's replyOfficial
20 Jun 2017, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jun 2017, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Jun 2017, 15:25
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jun 2017, 15:25
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,