DS
Dewald S

1 reviews | Active since May 2017

01 May 2017, 12:36

Dishonesty with data

<p>Vodacom is a dishonest company. They promise you double your data if you buy data with the app. I bought data on the vodacom app on wednesday the 26th of april. I phoned in to customer service and they told me it will show within 24 hours. Its been 4 days and till now i have not recieved my extra data. This is dishonest and extreamly unprofessional. What a disapointment of a company that treats their clients like this.I'm going to cart blance with this not the first time</p>

0
Replies (2)
Vodacom
Vodacom's reply02 May 2017, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 May 2017, 09:20
Official

Dear Dewald Steyn,

As per our discussion telephonically, the matter has been resolved.

Regards,

UW

Best regards,