1 reviews | Active since May 2017
Dishonesty with data
<p>Vodacom is a dishonest company. They promise you double your data if you buy data with the app. I bought data on the vodacom app on wednesday the 26th of april. I phoned in to customer service and they told me it will show within 24 hours. Its been 4 days and till now i have not recieved my extra data. This is dishonest and extreamly unprofessional. What a disapointment of a company that treats their clients like this.I'm going to cart blance with this not the first time</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Dewald Steyn,
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
Best regards,
Dear Dewald Steyn,
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
Best regards,
