1 reviews | Active since Jun 2017
<p>I have been a loyal customer for many years. When i went to do my upgrade all was well when signing up to my new data package where i had to pay a cash amount there & then which i did, BUT not once did the consultant assisting me explain to me that i would have to pay an amount until ive reached my 24 months. I am very angry about this & feel it really goes against the CPA by not being truthful & it is very inconvenient for me financially. As no where was it disclosed that i will be held liable for my previous contract. Not Happy. Want answers. Vodacom Call centre reference 1-***56 62</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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