Dishonesty is Vodacom's best policy

I would hereby like to warn the public about the dishonest way that Vodacom operates. I installed a premicell for a business through a Vodacom service provider a couple of years back. When the contract was opened, Vodacom provided me with the premicell device as the device thet came along with the contract. In 12 plus years I have never received a device for the R800 + that I pay on this contract monthly. I was contacted by Vodacom in March last year to renew the contract, which I did over the phone. I asked the agent to send me the paper work for the contract...I am still waiting.....now I have to replace my premicell at my cost...the device is about R3000. After phoning the call centre in this regard, I was told that this is a "no device" contract? I have never heard of such a thing, not was I ever told this by the call centre agent last year. It is of no surprise how dishonest Vodacom operates and how the ripp consumers off. I cannot wait to terminate this contract. BE WARNED !!