Dishonesty is Vodacom's best policy!

<p>After struggling for 2 months to find out why Vodacom is deducting an extra handset instalment from my account, they finally conceded that they made the mistake and paid me back my money minus bank fees even though they made the mistake!! I decided to just let it go!</p> <p>Then again this month they started again charging me for a second handset without any reason!! Why Vodacom did you admit making a mistake and then charge me again??? I have tried your call centre but they have to log a service request again, after my previous service request I had to wait 21 working days for a resolution. </p> <p>Why can you not fix the mistake immediately? You took the money of my bank account immediately!!</p> <p> </p> <p> </p>