1 reviews | Active since Dec 2017
Dishonesty is their trademark it seems
A week ago I noticed R10 going missing from my airtime. Then yesterday again R10 gone. I checked & there was no reason for this. I checked WASP services & wasn't subscribed according to two sms queries. Today I call Vodacom call centre and get told I'm subscribed to Vlive. How do they allow this? How can I be subscribed to something that never was agreed to by myself? We the customers are being played for fools by these cell phone companies, which is why they can afford such lavish offices. I want to know how I was subscribed without permission?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested high priority and feedback to you.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested high priority and feedback to you.
Warm regards,
SS