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nomahlbi X

1 reviews | Active since Sept 2014

09 Feb 2021, 08:02

Dishonesty

I just upgraded with vodacom woodlands mall and when I did my upgrade I told them I need a phone that take 2 simcards and I was told the one I took take 2 simcards only to find that it doesn't after I realised that they told me that they will call me and give a small phone as the one I upgraded with took only one simcard till today no one phoned me its almost a month after they misled me and disorganized me..

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2021, 08:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team