Dishonesty at vodacom, increased limit without my knowledge.

January my contract was cancelled by Vodacom by a consultant, apparently by accident! then attempted to take out a new contract, INCREASED my credit limit without me asking for this!!! Bear in mind, DEBT REVIEW flag!!!!

no apology nothing, after almost a week of high blood pressure and endless problems trying to get assistance from VODACOM call centre, I received a phone bill of R1000!! Eventually someone from social media helped me, great service from her.

This week I get a phone bill that is almost a r1000 again! I have all these credit notes that don't make sense, I even overpaid my account which means my FEB bill should be covered.

But no!! apparently, I owe Vodacom +-R400???!!! My contract went from 1.4GB to 1.5Gb without me asking for additional data or services!!! there is a lot of *****ery going on at Vodacom!!!!

Whenever you email Vodacom query never get resolved