RG
ROLAND G

1 reviews | Active since Jun 2015

01 Dec 2022, 16:41

Dishonesty and empty promises

This is my monthly blog related to the empty promises and dishonesty by Vodacom. They promised a certain offer in Sept 22, and since then I have had an "EXPERT" from them phone me monthly (3 different ones) to try and correct the problem, even with their personal email addresses in case the problem is not resolved. Well, wild guess, the problem isnt solved, and the individuals involved will not answer my emails because they cant respond with another coverup to the previous 3, since they are running out of ideas. Please save yourself endless problems and use another SP that sticks honestly to what they promise, or else you will be out of pocket, this despite not defaulting for over 20yrs as a loyal customer - pity loyalty is not a 2 way street here!

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2022, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team