1 reviews | Active since Jan 2023
Dishonest with there customers
Vodacom is actually so bad and really don't treat there customers good at all. Let me explain, we have 2 Vodacom numbers both working on airtime. The one contract is a lot more expensive than the other, but it seems because of this when we buy Data the prices differ from one to the other. So the more you spend with this company the more they charge you for different services of products. I can not believe that a company will treat there different customers so badly. So all of you that have Vodacom. Check the deals that you get when you buy DATA or MINUTES etc. Some people get charged more than others.
Making it worse, when i phoned them it is like the people that help you has no idea what is going on. You cant speak with the complaints department anymore apparently you can only send emails now. I should have never upgraded on this network again.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
