Dishonest vodacom

I cant believe how dishonest vodacom are. They insist that what was owed to me was allocated after they mislead me. When I requested proof of this allocation they refuse to respond because theres no proof since it was not allocated. This is going on from the 15/11 Vodacom has no morals and work ethic,they are just dishonest and misleading. Their CEO also refused to respond,that shows alot,leading by example I guess. Its amazing how huge corporate companies can rob their customers and get away with it. Makes me wonder what their staff are being trained to do at vodacom,disgraceful and disgusting.