Dishonest vodacom

I'm still waiting for vodacom to sort out my issue from the 16/11/2020. They have such ***** responding on Twitter telling me that they have allocated what was outstanding which they never did. When I ask for proof of the allocation,like a screenshot or something which shows them it was allocated,they just go silent.. So if they insist it was allocated,why not just show the proof unless ofcourse you are lying. If only I could upload the screenshots to show howmany times I asked for the proof.. Is this what your management teaches you'll? Teach and train you'll how to lie? Then your CEO should be so proud of you'll and youlls lies if that's what's being instilled in youll.. Shame on youll..