Dishonest Technician **** to get his job done! Now we get the bill!

I have been having a back and forth conversation with Vodacom now and I am furious! I actually don't want their service because all they care about is making the sale and they don't care what happens after that.

I was told they were coming to install the fibre in the beginning of March, no one said anything to me about activating the package at the same time, I asked the technician when he was there how i activate it as i still need to cancel my Telkom internet (Which i had mentioned to their sales person before they came as well, in an email)and he said it would be up and running when he left and to phone ********** and they can suspend the account until I have cancelled the Telkom LTE internet. NOW they are saying the will not suspend the line, which means the WE are being forced to pay for Installation AS WELL AS two internet packages. This means the technician blatantly **** to us as consumers so that he could get his job done and wash HIS hands of the entire saga, knowing full well we would then be forced to pay for his lies!

We have not yet used the package at all because i do not see why i should be billed for their LIES.

Please advise what our options are going forward!