Dishonest staff

<p>I complained about this two days ago: still no response from Vodacom:<br /><br /><br /><br />I have been battling for a full week to get my line working after an error "Your line has been suspended" persisted.</p> <p>On the following three tickets, the agents closed the call saying "contacted client, line tested okay" when the issue was very clearly not resolved. This resulted in me having to make numerous phonecalls and send over 40 emails to the customer care department to follow up on tickets that had already been closed:</p> <p>1- ********** ********** <br />1- ********** ********** <br />1- ********** **********</p> <p>I am very unimpressed that Vodacom staff are dishonest. I am even more irritated that I wasted many hours and ran up my neighbours Telkom phone line with charges to the contact centre. And the manager that was supposedly going to phone and discuss this with me? Never heard from her.</p> <p>This has been a very expensive mistake, and I strongly regret renewing my contract with Vodacom</p>